Like most people, Megan Carver, senior content writer at KrogerComFeedbacks.com, admits she used to ignore the bottom of her Kroger receipts. “You know that little message that reads: ‘Tell us about your visit at www.kroger.com feedback’?” she says. “I’d crumple the receipt and toss it without a second thought.” But one day, curiosity—and the chance to earn 50 Fuel Points—led her to take the KrogerFeedback survey every week for a month, turning a routine receipt into a rewarding habit.
If you're interested in sharing your shopping experience with Kroger and earning Fuel Points in return, you're in luck—you can still take part in the survey. Want to participate in the KrogerFeedback program? Just head over to the Kroger Feedback Survey and follow the simple steps to get started.
What started as a small experiment turned into an unexpectedly insightful experience. Here’s what happened, what I learned, and how it actually impacted my shopping—and potentially the store itself.
Week 1: Just Testing the Waters
The first week, I filled out the survey after a typical grocery trip. It took maybe 5–6 minutes on my phone. I rated my checkout experience, mentioned how helpful the cashier was, and noted that the produce section looked a little picked over.
At the end of the survey, I got confirmation that I had been entered into the $5,000 sweepstakes and received 50 bonus Fuel Points. Not a bad start for a few minutes of typing.
Week 2: A Minor Complaint, A Major Surprise
During my second trip, I noticed the self-checkout was painfully slow. I flagged it in the feedback—nothing rude, just honest. I wrote that one of the kiosks froze mid-scan and there was no attendant nearby.
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To my surprise, within three days, I received an email from the store manager (since I had opted to leave my contact details). They thanked me for the heads-up and said they had a technician look at the issue. That response alone made me feel like my feedback wasn’t going into a void.
Week 3: Giving Praise Where It’s Due
The third week was a great visit. A bakery employee went out of their way to find me fresh bagels from the back. So, I took the opportunity to give a positive shoutout in the KrogerFeedback survey.
A week later, I saw a little recognition board near the entrance. Guess whose name was on it? Yep, that same employee. It felt good knowing that not only did I help someone get recognized—but the feedback loop actually worked.
Week 4: Small Changes, Big Results
By the fourth week, I started noticing subtle but real changes.
The deli wait time was shorter.
The restocking issues in dairy (which I mentioned in week one) had improved.
The bathroom, which was previously not-so-clean, was in better shape.
Now, I’m not saying all of this was just because of my feedback. I’m sure others were submitting surveys too. But it’s clear Kroger takes input seriously and rolls it into store-level improvements.
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Other Unexpected Benefits
Aside from seeing real changes, I also began reaping some personal rewards:
200 bonus Fuel Points in one month from surveys alone = real savings at the pump.
I started receiving more personalized coupons tied to the items I frequently bought.
I felt like a more involved, appreciated shopper rather than just another transaction.
Why KrogerFeedback Works (and Why It’s Worth It)
The KrogerFeedback system is more than just a sweepstakes trap—it’s part of a broader customer engagement strategy. When you consistently share your opinion, you’re helping the company identify patterns, resolve pain points, and even improve employee morale.
Unlike some brands that collect feedback for show, Kroger appears to act on what you say—especially when you’re detailed and constructive.
What Happens After You Submit a KrogerFeedback Survey?
Tips If You Want to Try It Too
Thinking of trying this yourself? Here’s what worked for me:
Be honest, whether it's praise or criticism.
Take the survey within 7 days of your visit to ensure it counts.
Include your contact info if you're okay with a potential follow-up.
Be specific—mention departments, employee names, times, etc.
Keep your receipt! That little code is your ticket.
Final Thoughts: It’s Not Just a Survey, It’s a Conversation
After a month of participating, I realized that the KrogerFeedback survey isn’t just a form—it’s a bridge between customers and the brand. It allows you to directly shape your local store’s performance, recognize great employees, and even pocket some fuel savings along the way.
If you shop at Kroger regularly and have a few minutes to spare, I highly recommend giving the survey a try. You might be surprised how much changes—both for the store and for you.
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